Blog

As we’re getting into the new year, fleet operators face the challenge of balancing rising costs, increasing customer expectations and meeting sustainability standards.

As insurers and Managing General Agents (MGAs) look ahead to 2025, they must contend with a variety of evolving challenges, from navigating more complex regulations to adjusting to shifting customer behaviours. Our industry is facing a rapidly changing landscape, with many of these challenges are influenced by the ongoing cost of living crisis which isRead more

For commercial fleets across the UK, the festive period brings unique challenges that test even the most experienced operators, such as heightened traffic, unpredictable weather, and increased demand on logistics. Because of this, fleet managers need to be prepared for a range of issues that can disrupt operations, add to operational costs, and affect driverRead more

At S&G Response, we firmly believe that Christmas isn’t just about celebrating with our teams; it’s about charity and giving back to the community, ensuring the magic of Christmas reaches those who need it most. This year, from 18th November through to 18th December, we’re thrilled to be supporting three incredible causes: The Salvation Army,Read more

Fraud is a global issue impacting both businesses and individuals, causing billions of pounds in losses annually. To combat this widespread threat, organisations across industries need to stay vigilant and implement robust preventative measures, and International Fraud Awareness Week serves as a key moment to raise awareness about the risks of fraud, promote best practicesRead more

At S&G Response, our commitment to customer satisfaction is at the core of everything we do. We understand that our customers rely on us during challenging times, and we strive to provide them with the best experience possible with an approach that encompasses effective service delivery, a user-friendly client portal and a robust repair network,Read more

The motor claims process can often involve multiple parties, endless documentation, and the pressure to resolve claims quickly and fairly, not to mention the importance of efficiency and accuracy too. But with so much going on and so many actions to take, the people working behind the scenes tend to look to one specific toolRead more

On World Mental Health Day, we would like to introduce you to Chloe Lane, one of our Mental Health First Aiders here at S&G Response.  Hi Chloe! Tell us a little about you. Hi, I’m Chloe, I’ve worked for S&G for almost 2 and a half years as a Claims Handler! I’ve worked on aRead more

In today’s rapidly evolving landscape, insurers and corporate fleets face increasing challenges in maintaining compliance with ever-changing regulations and industry standards. The complexity of these requirements can place significant strain on operations, requiring robust strategies and reliable partners to navigate effectively, and S&G Response stands out as a pivotal ally in ensuring compliance, offering comprehensiveRead more

Fleet accidents are an unfortunate reality for businesses that rely on vehicles to operate, and whether it’s involving their delivery vans, company cars or even larger heavy goods vehicles, fleet accidents can result in significant financial losses and disruptions for everyone involved. But, by understanding the most common types of fleet accidents can help businessesRead more