Blog

Fraud is a global issue impacting both businesses and individuals, causing billions of pounds in losses annually. To combat this widespread threat, organisations across industries need to stay vigilant and implement robust preventative measures, and International Fraud Awareness Week serves as a key moment to raise awareness about the risks of fraud, promote best practicesRead more

At S&G Response, our commitment to customer satisfaction is at the core of everything we do. We understand that our customers rely on us during challenging times, and we strive to provide them with the best experience possible with an approach that encompasses effective service delivery, a user-friendly client portal and a robust repair network,Read more

The motor claims process can often involve multiple parties, endless documentation, and the pressure to resolve claims quickly and fairly, not to mention the importance of efficiency and accuracy too. But with so much going on and so many actions to take, the people working behind the scenes tend to look to one specific toolRead more

On World Mental Health Day, we would like to introduce you to Chloe Lane, one of our Mental Health First Aiders here at S&G Response.  Hi Chloe! Tell us a little about you. Hi, I’m Chloe, I’ve worked for S&G for almost 2 and a half years as a Claims Handler! I’ve worked on aRead more

In today’s rapidly evolving landscape, insurers and corporate fleets face increasing challenges in maintaining compliance with ever-changing regulations and industry standards. The complexity of these requirements can place significant strain on operations, requiring robust strategies and reliable partners to navigate effectively, and S&G Response stands out as a pivotal ally in ensuring compliance, offering comprehensiveRead more

Fleet accidents are an unfortunate reality for businesses that rely on vehicles to operate, and whether it’s involving their delivery vans, company cars or even larger heavy goods vehicles, fleet accidents can result in significant financial losses and disruptions for everyone involved. But, by understanding the most common types of fleet accidents can help businessesRead more

At S&G Response, our commitment to our employees extends well beyond the work they do every day, so much so that we truly believe that fostering a supportive and enriching work environment is crucial not only for personal well-being, but also for overall professional success. From charitable efforts to comprehensive mental health support, we’re committedRead more

In the run up to World Entrepreneurs’ Day on August 21st, we secured an exclusive interview with our 3 Directors here at S&G Response, Andy Whatmough, Nik Griffiths and Nick Stone, to hear all about their personal experiences in the industry and how they have each elevated their careers since day one. Q. Hi Andy,Read more

Potholes have long been an annoyance for many road users, causing significant damage to vehicles and creating a hefty financial burden for fleet managers. Today, the rising incidence of potholes has been further exacerbated by aging infrastructure, increasing road traffic and extreme weather conditions, and as a result, it’s led to the creative build ofRead more

In the complex world of claims handling services, S&G Response emerges as the standout choice for industry leaders across the motor supply chain. Specialising in outsourced claims management, industry leading insurers choose to partner with S&G Response for motor claims handling solutions to gain insight to their own business and deliver tangible customer and shareholderRead more