We are recognised as being nimble and agile in the creation of any required solution, and robust in the execution and subsequent delivery.
By engaging with our clients at a senior level, we seek to understand their strategic objectives and provide insights and practical support in how they might best be translated into practice.
Our Repair Network
Our nationwide network comprises of over 360 contracted approved repairers capable of repairing Light Commercial Vehicles (LCV) and private cars.
All repairs carried out by the network carry a comprehensive warranty guaranteed, equal to that of the existing warranty on the client’s vehicle, or for 3 years, whichever is the greater.
We also have a full national HGV repairer network of 65 commercial body shops to meet our client needs within this area.
Our Mobility Solutions
Following a motor accident, we have arrangements in place to ensure customers are provided with hassle free, ongoing mobility. We have access to over 250,000 vehicles through an approved panel of vehicle suppliers throughout the UK, typically with vehicles delivered within 4 hours of acceptance.
We will arrange for a vehicle of comparable size and comfort to be delivered to a particular location of choice for the duration of a claim.
In the event of a fault accident, a courtesy car will be provided for the duration of any repair period from our approved network
Our replacement fleet vehicles can cater for:
Standard mainstream vehicles
Prestige and performance sports vehicles
4×4 and people carriers
Vans and commercial vehicles
Taxis and private hire vehicles
Motorcycles
Dual control vehicles
Our Technology
By continuously utilising and improving technology, we deliver seamlessly integrated service solutions to the automotive sector.
We create unique tangible benefits to our customers by simply delivering our best customer experience, through the best people and in collaboration with the best partners who have the same mindset as ourselves when it comes to the environment and sustainability of our initiatives.
Client Portal
Our client portal is available for our customers to access the current progress of their claim, to be able to communicate with the team handling the claim and sign or update any information that we require to progress the claim.
