Since our formation in 2009, we have evolved our business into a full outsourced insurance claims handling operation allowing us to utilise our detailed understanding of the market to the benefit of our clients.
Values
Our values are essential. They are not just words; they are embedded into how we approach our work and the environment around us from the Board to the newest member of the team.
Doing the right thing, for the right reason
Taking ownership for what we do and how we do it
Committed to
each other, our
customers and
delivering the best
service
Generating great ideas, simply
Working together to achieve our goals
Purpose
To enter customers’ lives briefly but leave a positive impact that lasts a lifetime.
Vision
By continuously utilising technology, our culture and a happy workforce, we innovate to deliver seamlessly integrated service solutions to the automotive sector, which create unique tangible benefits to our customers, by simply delivering our best customer experience, through the best people in collaboration with the best partners.
Our Journey so far
In the last year, we completed…
Our Leadership Team
Andy leads the team at S&G with overall responsibility for business strategy and market presence.
Nick has Board level sponsorship of the operational service delivery and people strategy.
Mike leads the Business Change Team with responsibility for ongoing technology innovation.
Anne has responsibility for ensuring that our people are empowered to become the very best versions of themselves.
Nik has Board level sponsorship for all external aspects of the organisation including the sales, marketing, and supply chain teams.
Allister heads the finance and management reporting team responsible for the execution of the financial strategy.
Glenn is responsible for the delivery and achievement of the corporate objectives, SLA adherence and ultimately excellent customer service across the operation.
Paul leads the sales function with responsibility for new business and account management.
Business Principles
CULTURAL ESSENCE
Our Purpose defines us. Our Vision inspires us. Our Culture binds us.
EMPLOYEE BEHAVIOURS & WELFARE
Our greatest asset is our people, therefore we must attract, retain and motivate the best people. We strive to ensure our people are able to work both individually and collaboratively.
CUSTOMER & CLIENT
Our customers are our lifeblood and we cannot exist without them.
GROWTH & FINANCIAL
Never fear to fail; we are not afraid to try new things and adapt.
REGULATION, RISK & REPUTATION
Never fear to fail; we are not afraid to try new things and adapt.
Are you interested in joining us?
We operate as one of the largest privately-owned third-party administrators in the UK motor market.
Our offering is distinguished from our competitors by being designed in partnership with our clients to meet the challenges of their individual requirements.
